Terms & Conditions

1. General terms

These Terms & Conditions form an agreement between you and the operator of Advantage Casino. They apply to the website, mobile services, games, account functions, promotions and any related services made available through the platform. If you do not agree with these terms, you must not use the website or open an account.

The operator may update these terms from time to time to reflect changes to the service, applicable law, regulatory requirements, technology or business arrangements. The latest version will be made available on the website. Where a change is material, reasonable notice may be provided through the website or your account. Continuing to use the service after an updated version is published may constitute acceptance of the revised terms.

Additional rules may apply to specific games, payment methods, promotions, tournaments or other features. Those rules will be shown before or during use of the relevant feature and form part of these Terms & Conditions. If there is an inconsistency, the specific rule will generally apply to the relevant feature.

Eligibility and lawful use

• You must be legally entitled to use online gambling services in your location.
• You must meet the minimum legal age applicable to gambling in your location and provide accurate age information.
• You must not use the website if online gambling is prohibited or restricted where you are located.
• You must use the service only for personal entertainment and not on behalf of another person or organisation.
• You must comply with all applicable Australian laws and any other laws that apply to you.

Advantage Casino may restrict, suspend or refuse access where this is necessary to comply with legal or regulatory obligations, protect the platform, verify information, manage risk or prevent misuse.

2. Accounts and verification

You may need to create an account to access some or all services. You are responsible for ensuring that the information supplied during registration and at any later stage is complete, current and accurate. You must update information when it changes or when the operator asks you to confirm it.

You may hold only the number of accounts permitted by the operator. You must not create duplicate, false or misleading accounts, or use another person’s account. Account credentials must be kept confidential. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access and taken reasonable steps to secure it.

The operator may carry out identity, age, location, payment, source-of-funds and other checks. You may be asked to provide documents or information for these purposes. Access to features, deposits, withdrawals or winnings may be delayed or restricted while checks are incomplete. Information will be handled in accordance with the Privacy Policy and applicable privacy laws.

If your account is suspended, closed or placed under review, you must not attempt to bypass the restriction by creating another account or using another person’s details. The operator may take appropriate action where an account appears to be linked to prohibited activity, inaccurate information, fraud, collusion or other misuse.

3. Deposits, withdrawals and wagering

You may deposit funds using payment methods made available on the website. You must use a payment method held in your own name or one that you are authorised to use. Third-party deposits may be rejected, returned or subject to additional verification. You should check the transaction details carefully before confirming a payment.

You are responsible for ensuring that funds used for gambling are available to you lawfully and that your gambling activity does not cause financial difficulty. The operator may refuse or reverse transactions where required by law, a payment provider, risk controls or security procedures.

Withdrawal requests may be subject to account verification, payment checks, applicable game rules and any relevant promotional conditions. Funds may generally be returned only to an approved payment method or by another method selected by the operator. Processing times can vary because of checks, payment providers, weekends, public holidays and circumstances outside the operator’s control.

You must not use the account as a bank account, payment transfer service or method for moving funds between people. The operator may investigate unusual activity and may delay, decline or report transactions where appropriate.

Games and results

You must follow the rules displayed for each game. Game outcomes are determined by the applicable game system and, where relevant, random outcomes. Subject to applicable law, the operator’s recorded results will be used to determine the outcome of a game. If a technical error, display error or system fault affects a game or transaction, the operator may correct the error and take reasonable steps to restore the position that would have applied without the error.

You must not use automated software, bots, scripts, exploits or any other tool intended to interfere with the normal operation of the website or games. Suspected collusion, manipulation, fraud, money laundering or other unlawful conduct may be referred to appropriate authorities.

4. Promotions, responsible gambling and privacy

Promotions and bonuses

Promotions are subject to their own terms, eligibility requirements, expiry periods, wagering conditions and any restrictions shown with the offer. You should review those terms before opting in or using a promotional benefit. Unless expressly stated otherwise, promotions are intended for one person, one account and one household.

The operator may withdraw, change or cancel a promotion where this is required by law, where an offer has been made available in error, or where misuse or suspicious activity is identified. Promotional benefits may be removed if the relevant conditions are not met. Nothing in a promotional offer changes your responsibility to gamble within your means.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. You should set limits that are suitable for your circumstances, take regular breaks and avoid gambling when affected by alcohol, medication, stress or other factors that may affect your judgement.

• Use available deposit, spending, loss or session controls where offered.
• Consider a temporary break or self-exclusion if gambling is no longer enjoyable or is becoming difficult to control.
• Do not chase losses or borrow money to gamble.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• Contact the operator through the available support channels if you need help using responsible gambling tools.

Requests for account closure, breaks or self-exclusion may affect access to the account and cannot necessarily be reversed during the selected period. Further information is available through the responsible gambling section of the website.

Privacy and communications

Personal information is collected, used, stored and disclosed as described in the Privacy Policy. This may include information needed to provide services, verify identity, process payments, meet legal obligations, prevent fraud and support responsible gambling.

By registering, you may receive service messages about your account, transactions, security, responsible gambling and changes to the website. Marketing communications will be managed in accordance with applicable law and available preferences. You should keep your contact details current so important notices can reach you.

5. Website access, liability and complaints

The website is provided subject to availability. Maintenance, technical faults, telecommunications problems, software errors, cyber incidents and events outside reasonable control may interrupt or limit access. The operator does not guarantee that the website or every feature will always be available, uninterrupted, secure or error-free.

You must not copy, modify, distribute, reverse engineer or commercially exploit website content unless permitted by law or authorised by the operator. You must not introduce malicious code, interfere with security, overload the platform or use the website in a way that may harm other users or the operator.

To the extent permitted by law, the operator is not responsible for losses caused by your breach of these terms, misuse of the website, inaccurate information, unauthorised access resulting from your failure to protect credentials, or interruptions outside the operator’s reasonable control. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law.

Account closure and complaints

You may request closure of your account through the available account or support process. Closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, disputes or responsible gambling restrictions. The operator may close or suspend an account where permitted or required by law or these terms.

If you have a question, transaction concern or complaint, please use the support or complaints process made available on the website. Provide enough information for the matter to be reviewed, including relevant dates, transaction references and a clear description of the issue. The operator may request further information and will review complaints in accordance with its procedures and applicable requirements.

These Terms & Conditions are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights available to Australian consumers. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.